I don't have problems with Transantiago (:

Hello, I'm not from Santiago (I'm from Copiapó (: )... So I never knew the old system of transportation because I live here since last year. In Calama (where I lived) the transportation is so bad, the buses are old and they're in poor condition. The busses are really slow. So compared to that I really like Transantiago hahahahaha In the beginning of last year I lived next to the La Moneda station. The first days that I used Transantiago I hated that in the mornings everything was crowded and everybody was upset. But I got used very fast. Then I moved to a different flat, now I live next to the Los Heroes station and everyday I get on the 510 bus and in a half an hour I arrive to the university. It’s very comfortable for me because I get on the bus qhen it's empty so I travel sit while I'm reading or listening to music. I have such a bad luck, so when I go out late from my flat, the bus never pass and takes too long to go to university. As I live in Santiago Centro I go walking to everywhere and I use the subways or a bus only when the place that I'm going is far away. What I don't like is that a lot of people don't pay and then they're complain about it, I think that is very rude. 
Despite that, I think Transantiago is better. It seems now the buses are better and bigger. I don't know what changes could be, maybe more busses... I really don't know ahahahaha.